Customer Quality Engineer

  • Categoria professionale
    Ingegneria Impiantistica - Process Quality Engineer
  • Località
    Reggio Nell'Emilia, Reggio Nell'Emilia
  • Data inizio
  • Job reference
  • Riferimento esterno

We are searching for a Customer Quality Engineer for an automotive company based in Reggio Emilia.
Customer Quality Engineer achieves high customer satisfaction by ensuring organizational understanding and fulfillment of customer requirements, quick and thorough response time to customer and driving continual reduction of complaints.
In addiction, is responsible to follow/take care of all customer quality relevant aspects during project development and after SOP. He participates in the execution of customer projects in line with IATF standard and contributes to integration of project quality at each step of the project execution process, He assures a continuous alignment with company colleagues to guarantee the correct implementation of customer requirements and, in case of customer claims, He coordinates a failure analysis team, assuring the application of a systematic analysis method (Ishikawa, 5 whys, etc ). He prepares the 8D reports summarizing the results obtained of the failure analysis team, plans PFMEA sessions based on project timeline or in case of reviews and manage PFMEA records on the chosen SW tool and He manages and monitors customer portal management (including PPAP, APQP documents).
Moreover, He performs internal process audits and He holds on regular basis conference calls or on-site meetings with customers in order to keep a constant alignment and shared knowledge about the status of open topics (LOP).

Qualifications and Skills:
- Bachelor's / Master's Degree in Engineering.
- At least 5 years of experience in industrial companies, preferably in the automotive sector, engineering or in assembly factories, working on Quality Dept.
- Good knowledge of the Automotive Quality Management Systems and tools.
- Professional use of Microsoft Office.
- Fluent English level in written and spoken
- Assertive, optimistic, resilient and change welcomer;
- Excellent communication skills and team working skills;
- Available to travel internally and abroad.

Salary and hiring contract will be discussed during the interview

Lingue conosciute:
Inglese: Comprensione Ottimo

Disponibilità oraria: Full Time

I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l’informativa sulla privacy (Regolamento UE n. 2016/679). 

Facsimile di domanda è disponibile al seguente link Facsimile domanda candidatura.

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