Frontline services engineer

  • Categoria professionale
    IT Management / Pre-Sales / Post-Sales - IT service manager
  • Data fine lavoro
  • Settore
    MEDIA/EDITORIA/ GIORNALISMO/ SPETTACOLO
  • Località
    Milano, Milano
  • Data inizio
  • Job reference
    1248-41
  • Riferimento esterno
    FRONTLINESERVICESENGINEER-1248-41

Adecco Italia SpA is currently recruiting, for a prestgious global TELCO company, a:

FRONTLINE SERVICES ENGINEER

Main activities / Responsibility of the position:
The person sought will operate in the "Group Workplace Solution" structure within the "Digital Workplace". The purpose of these roles is to provide frontline resource to complete proactive daily meeting room checks ensuring the VC systems are working correctly as well as providing dedicated VIP onsite support when required.
Specifically, our structure is responsible for the management of accident, problem and event management processes, which are essential for guaranteeing excellence in the level of service and for promoting the continuous improvement of the Digital Workplace.

Main requirements and skills
•Preference for Diploma or Degree in Electronics, Telecommunications, Information Technology or similar
•Excellent knowledge of English (spoken and written)
•Good leadership, team building and problem solving skills
•Good knowledge of Project Management methodologies, both waterfall and agile
•Ability to analyze, synthesize and communicate effectively
•Excellent communication and information organization skills
•Propensity to deepen knowledge of technological platforms
•Knowing how to operate according to deadlines and priorities, working both independently and in a group
•Knowledge of CA Clarity PPM, PMI, Prince2, ITIL and Agile certifications are preferred requirements
•Excellent knowledge of the Microsoft Windows operating system (administration and performance tuning)
•Excellent knowledge of the Apple Mac operating system (administration and performance tuning)
•Excellent knowledge of the Office 365 (user administration and training)
•Knowledge of network protocols and technologies (TCP / IP suite)
•Knowledge of Mobile Device, iOS and Android, Smartphone and Tablet
•Knowledge in Hardware diagnostic (Personal Computer and Mobile devices)
•5+ years of relevant management in a similar role


Lingue conosciute:
Inglese: Parlato Ottimo - Scritto Ottimo - Comprensione Ottimo

Disponibilità oraria: Full Time



I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l’informativa sulla privacy (Regolamento UE n. 2016/679). 

Facsimile di domanda è disponibile al seguente link Facsimile domanda candidatura.

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Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).